As expected, and cautiously welcomed, we’re making further changes to our schedules and opening our doors for normal trade a little more. We’ve placed our opening/ordering guidelines on the front page of the website and on the checkout page. Our schedule guidelines, highlighted within the coloured box, updates daily at midnight and will inform you when your order will be delivered, available for shop collection, and also our shop opening times.
At present, due to storage capacity we can process next day orders only, though you can now opt to collect your order on the next available shop opening. If in doubt, please check the highlighted schedule on the website.
Please note as of Monday 25th May 2020 our shop opening times will be as follows:
Opening Times (Hallam Road, Stenhousemuir)
Monday: 11:00am to 2:00pm
Wednesday: 11:00am to 2:00pm
Friday: 11:00am to 2:00pm
The shop will be closed for public trade on Tuesday, Thursday, and Saturday.
Deliveries
Home deliveries will now be made on the following three days of the week:
Tuesday, Thursday, & Saturday
Click & Collect
You can now opt to collect your online order from our shop in Stenhousemuir by selecting Shop Collection at Checkout. Collection days will be the same as our shop opening days/times; Monday, Wednesday, and Friday – from 11:00am to 2:00pm.
If you choose to collect your order from our shop, please remember to collect your order on the day advised in the highlighted schedule displayed on the website front page & checkout pages.
Website Updates
We’ve eased the restrictions on the site a bit, allowing the ability to place an order as a Guest. Placing an order as a Guest no longer makes it necessary to create an Account to place an order. We’re aware this can present a hurdle in placing an order for a few, so we’re trying to give everyone the option whether or not to create an Account. If you think there’s a chance that you’ll be placing more than one order with us, we’d highly recommend creating an account with us, which gives you the ability (if you can remember your password) to save your details for future use, essentially saving you a lot of time filling in the same details every time you place an order. There are yet more advantages if you choose to create an account other than saving time: order histories, future loyalty schemes, faster resolution to any issues that can happen, to name just a few.
To Create an Account with us simply visit this link and follow the steps to Register:
https://rbrownandson.com/butchers/my-account/
We will be bringing you more improvements over the next few weeks as we look at yet more ways to simplify the login process for those that already have an account with us, and especially for those who may be prone to forgetting their passwords (sound familiar?).
And Finally…
Thanks very much for your continued support, and reading our latest shop announcement, which we hope provides you with the essential information you need. Please don’t hesitate to contact us with any queries you may have. We look forward to seeing you in the shop more often from Monday, we’ve been saving up our worst jokes to share with you all.
Take care,
Steven & Staff