It certainly was a rollercoaster, a scary one at that.
Firstly I must give a huge thank you to all of the staff for working so hard this week. It’s fair to say the wheels would have fallen off this ride very quickly if it were not for your efforts and ability to hold things together. Great work team, I’m very proud of you and what you’re doing for the community. We’re operating with reduced staff numbers at the moment, which really doesn’t help matters, but it’s necessary. Please spare them a wee thought next time you’re clapping for the front-liners.
I’d also like to thank every single one of you for bearing with us at this challenging time. We know things are far from ideal and we’re just as keen as everyone for things to return to normality. As always, your custom is extremely valued, and your words of encouragement is what keeps us going. Thank you.
The world of online retail is new for us. Our original intention was to quietly launch the web shop and spend time ’live’ testing with some of our customers. However, best-laid plans are next to useless at times like these, so we’ve had to dive in head-first at the deep end. There are a few creases to be ironed out but we’re getting there.
I’d like to also mention that we can no longer accept bespoke orders through Facebook. We are running at capacity as-is, and for now we ask that you use the online webshop, which you can find at: www.rbrownandson.com
Thank you for your understanding and support. Stay safe!
Steven Brown